FAQs
- How do I notify the school of my child's absence?
- Why do I have to sign in every time I open the app?
- Can I install on my laptop or desktop PC?
- Why am I getting an error when trying to register for the app?
- I can't remember my password
- Can I install mySchoolApp on my PC?
- How do I delete my app user registration
- How do I handle Documents in mySchoolApp?
- Changing your app PIN to a new secure Password
- How to respond to a Consent item
- How do I change my registered details on the app?
- I'm having trouble signing-in to the app
- I've updated the app but can't login
- Why do you need to verify my Email?
- Can you explain the registration process?
- How do I delete a school?
- How do I add a school?
- What should I do if I've reinstalled the app?
- How do I view school information in another language?
- How to set your notification group preferences