Parents / Carers

Getting started

• The app registration process explained (invited users)
• How to get the best from your app

How to get the app on your device

• Android
• Apple iOS
• How to get mySchoolApp on your iPad.

How to set your notification preferences

• How to set your notification preferences for Android devices
• Whitelist mySchoolApp to ensure you receive notifications on Android phones
• How to set your notification preferences for iOS devices

FAQs

• How do I notify the school of my child's absence?
• Why do I have to sign in every time I open the app?
• Can I install on my laptop or desktop PC?
• Why am I getting an error when trying to register for the app?
• I can't remember my password
• Can I install mySchoolApp on my PC?

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