Skip to main content
mySchoolApp help centre Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. mySchoolApp help centre
  2. Parents / Carers

Parents / Carers

Getting started

  • The app registration process explained (invited users)
  • How to get the best from your app

How to get the app on your device

  • Android
  • Apple iOS
  • How to get mySchoolApp on your iPad.

How to set your notification preferences

  • How to set your notification preferences for Android devices
  • Whitelist mySchoolApp to ensure you receive notifications on Android phones
  • How to set your notification preferences for iOS devices

FAQs

  • How do I notify the school of my child's absence?
  • Why do I have to sign in every time I open the app?
  • Can I install on my laptop or desktop PC?
  • Why am I getting an error when trying to register for the app?
  • I can't remember my password
  • Can I install mySchoolApp on my PC?
See all 20 articles
mySchoolApp help centre
Powered by Zendesk