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  1. mySchoolApp help centre
  2. Parents / Carers

Parents / Carers

How to get the app on your device

  • Android
  • Apple iOS
  • How to get mySchoolApp on your iPad.

How to set your notification preferences

  • How to set your notification preferences for Android devices
  • Whitelist mySchoolApp to ensure you receive notifications on Android phones
  • How to set your notification preferences for iOS devices

FAQs

  • Why do I have to sign in every time I open the app?
  • Can I install on my laptop or desktop PC?
  • Why am I getting an error when trying to register for the app?
  • I can't remember my password
  • Can I install mySchoolApp on my PC?
  • How do I delete my app user registration
See all 19 articles

Action for Children guides

  • How to get the Action for Children Services app on your Apple iOS device
  • How to get the Action for Children Services app on your Android device
  • Changes to Action for Children Centre apps in the Norfolk region
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