Account settings

This is where you control the account for your school. It has 5 sub sections

1. School settings
2. Categories
3. Admins
4. Reports
5. Import

 

Account settings

On this page you can update the following:

• Your administrator username
• Your portal login (email address)
• Change your portal password

 

School settings

In this section you can set:

• Name – the name displayed on the app
• Absence – email address to receive notifications
  This is also where you specify the email address that you would like to receive the Absence notifications submitted by parents via the app. It is recommended that a constantly monitored address is entered. Alternatively, it is possible to enter multiple emails by separating with a comma e.g. [e-mail], [e-mail]
• User types – specify which user types you allow to register with your school/centre. For more information on User types click here

Categories

This is the way information can be segmented to make it easier for schools and parents to use the app.

Categories can be applied to News and Calendar events enabling parents to filter what information they see on the app. 

Categories also apply to app messaging enabling you to send a notification just to a particular group (a class or the football team, for example).

To set up Categories for your school please follow the following instructions:

• Open the portal and click on Account settings in the navigation in the left hand panel
• Now click on Categories which is now displayed below.
• If this is the first time you have opened this there will not be any categories listed
• Click on the CREATE NEW CATEGORY button in the top right of the screen.
• Give your Category a name (best keep it short to help it display on all phone screens)
• Choose which section it should be listed under – Year Groups/Classes or Other.Year Groups/Classes are always listed first on the app.
• If you require this Category to be available for App Messaging check Message Group
• App messaging categories can be made Private and password protected. (This can be used to set up a staff group, for example – parents would not be able to opt in to receive messages).
• Click SAVE
• Click BACK TO LIST button

Any existing Category can be edited.

It is not recommended to make an existing category Private as parents/carers may already be opted in to receive messages.

Parents can be prompted to update their notification preferences by sending a linked message. Click the UPDATE NOTIFICATION PREFS button in the right hand column and a pop up box containing the message will appear (this text can be edited if required). When parents receive the message, tapping View will take them to the notification groups page in the app settings.

Admins

Create and manage additional administrators. For more information click here.

Reports

This is a log of all activity on your admin portal by administrators

Import

Import users to when you have activated Invited users