How do I manage Categories

This is the way information can be segmented to make it easier for schools and parents to use the app.

Categories can be applied to News and Calendar events enabling parents to filter what information they see on the app. 

Categories also apply to app messaging enabling you to send a notification just to a particular group (a class or the football team, for example).

To set up Categories for your school please follow the following instructions:

• Open the portal and click on Account settings in the navigation in the left hand panel
• Now click on Categories which is now displayed below.
• If this is the first time you have opened this there will not be any categories listed
• Click on the CREATE NEW CATEGORY button in the top right of the screen.
• Give your Category a name (best keep it short to help it display on all phone screens)
• Choose which section it should be listed under – Year Groups/Classes or Other.Year Groups/Classes are always listed first on the app.
• If you require this Category to be available for App Messaging check Message Group
• App messaging categories can be made Private and password protected. (This can be used to set up a staff group, for example – parents would not be able to opt in to receive messages).
• Click SAVE
• Click BACK TO LIST button

Any existing Category can be edited.

It is not recommended to make an existing category Private as parents/carers may already be opted in to receive messages.