App messaging uses push notification technology available in iOS and Android to provide unlimited free messaging to parents and carers. Messages can be sent either to the complete user list or selected users via the group categories option.
To send a message
Select App messaging in the left hand navigation (or click the SEND A MESSAGE button on the dashboard).
Decide if you want to message to go out to the whole school or to a group or groups. If no groups are displayed you need to create Categories, click here to find out how to do this.
Parents will need to be opted in to receive messages sent to those groups
Type your message
Choose a message target, if required. A targeted message can be linked directly to an event or news item published on the app. Parents and carers will be able to tap on the note which will then open the app and take them directly to the linked event or news item. This is ideal for drawing their attention to upcoming events in the school calendar.
And... wait for the confirmation!
Messages sent to a large number of users can take a while to process and repeatedly pressing SEND will just duplicate the message on parents' phones.